Service

Live Transfers

A consumer, qualified and on the line, warm-transferred to your team while intent is at its peak.

Overview

Live transfers put a qualification layer in front of your agents. Our team engages the consumer, confirms they meet your criteria, and warm-transfers the call directly to your designated destination, so your agents speak only with consumers who match.

Live transfer programs are available for every sub-vertical we support, each with criteria and scripts tailored to that market.

Talk to our team

Tell us your criteria and capacity and we will design a live transfer program.

Talk to Our Team

Capabilities

What you get

Consumer acquisition

Performance campaigns generate consumers with active interest.

Qualification

Our team confirms your criteria before any transfer is attempted.

Call verification

Verification steps where the vertical or client requires them.

Direct connection

Warm handoff with the consumer already on the line and expecting your agent.

Real-time transfer

Transfers occur immediately after qualification, during your hours.

Volume control

Daily caps, schedules and pause controls managed to your capacity.

Process

How it works

TrafficConsumerQualifyLiveTransfer
  1. Traffic acquisition

    Performance campaigns generate consumer engagement.

  2. Consumer interest

    The consumer responds and speaks with our team.

  3. Qualification

    Criteria confirmed and verified where required.

  4. Live connection

    Our agent bridges the call to your destination.

  5. Transfer to client

    Your agent takes over with a qualified consumer on the line.

Model it

What volume would mean for you

Live Transfers

Volume calculator

5200
5%60%
$200$5,000
Monthly customers194
Cost per acquisition$282
Monthly revenue$174,240

Modelled at $62 per billable transfer, 22 working days.

An illustrative model using your own inputs. Actual performance depends on vertical, geography and how your team works the calls.

Commercial

How this is priced

Commercial models

Pay for what you actually get

Per lead

You pay for each validated record delivered to your CRM in real time.

Recommended

Per call

You pay for calls that reach your line and pass the agreed billable duration.

Per transfer

You pay only for transfers our team has screened against your criteria and warm-handed over.

Want qualified consumers on the line?

Tell us your criteria and capacity and we will design a live transfer program.

Talk to Our Team