How Live Transfers Can Support Windows Customer Acquisition
How windows live transfers fit into a customer acquisition strategy, what the delivery process looks like, and how to measure results.
Read articleWindows Live Transfers
Connect with high-intent consumers actively looking for windows solutions.
Overview
What Windows Live Transfers is
Windows Live Transfers are consumers qualified by our team and warm-transferred to your agents, generated by Altarious Global performance campaigns and delivered to your business in real time. Reach homeowners replacing drafty, failing or outdated windows and connect them with window companies for in-home consultations.
Live Transfers provide window companies with consultation-ready homeowners. Our team confirms homeownership, property location, number of windows, reasons for replacement, timeline and whether all decision makers can attend before warm-transferring to the company's scheduling team. This pre-screen removes renters, single-window repairs below the company's minimum and homeowners who are only gathering general pricing, so consultants spend their time on whole-home projects with a realistic path to a signed agreement. Transfer volume can be tuned to the number of consultations the sales team can run each week.
This product is suited to home services businesses with a team ready to answer during defined hours, a clear view of the consumer they want, and the capacity to convert a live conversation. The acquisition objective is simple: put your team in front of windows consumers at the moment they are deciding.
Target consumer
Owners of single-family homes built more than fifteen to twenty years ago with original or failing windows, typically aged 40 to 70 with equity or financing capacity. The most valuable segments are homeowners replacing five or more windows, those motivated by energy efficiency and comfort, and owners of older homes seeking a full exterior update alongside doors or siding.
Consumer intent
Typical intent signals include: searching for window replacement cost or window companies near me; drafts, condensation between panes or fogged glass observed; windows difficult to open, close or lock, or showing rot around frames; heating and cooling bills rising noticeably.
How live transfers are generated
Consumers are acquired through performance campaigns targeting searches such as "window replacement cost" and "window companies near me", plus social and comparison placements. Interested consumers speak with our qualification team before any transfer is attempted.
Qualification approach
Qualification is configured to your appetite. Standard windows criteria include: owns a single-family home within the company's service area; number of windows to be replaced meets the company's minimum; reason for replacement and any specific window types identified; project timeline stated, typically within the next several months; homeowner and co-decision maker available for an in-home consultation; openness to financing or a stated budget for the project.
Delivery process
Once qualified, the consumer is bridged directly to your designated number or queue with a warm introduction. Delivery runs only during your operating hours with daily caps, and you can pause or adjust criteria at any time.
Process
How it works
The path from campaign to delivered live transfers.
Traffic Acquisition
Performance campaigns generate windows consumers with active interest across search, social and comparison channels.
Consumer Interest
The consumer responds to a relevant offer and engages with our qualification team.
Qualification
Our team confirms the consumer meets your windows criteria and verifies key details where required.
Live Connection
With the consumer still on the line, our agent bridges the call to your designated destination.
Transfer to Client
Your agent takes over a warm, expecting consumer who has already confirmed interest and eligibility.
What a transfer sounds like
From first contact to your agent
Every windows transfer passes the same four stages before your team is connected.
RingingConsumer engagedQualifiedBridged to you
Waiting for the next qualified windows consumer…
Qualification
Set the filter for your desk
Toggle criteria to see how tightly Windows Live Transfers can be screened before delivery.
Build your qualification filter
Your filter
Send us every consumer in your licensed states.
1,850est. delivered / month
Benefits
Product benefits
Pre-qualified consumers
Every transfer has been screened against your windows criteria before your agent says hello.
Real-time opportunities
Transfers happen immediately after qualification, so intent never has time to cool.
Industry targeting
Scripts and criteria are written specifically for windows consumers and buyers.
Faster customer acquisition
Your team skips discovery and starts the conversation at the point of decision.
Agent efficiency
No dialling, no voicemail, no wrong numbers. Agent time goes to consumers who can convert.
Controlled volume
Daily caps, schedules and pause controls keep delivery aligned to your capacity.
Model it
What this volume would mean
Volume calculator
5200
5%60%
$200$5,000
Monthly customers194
Cost per acquisition$282
Monthly revenue$174,240
Modelled at $62 per billable transfer, 22 working days.
An illustrative model using your own inputs. Actual performance depends on vertical, geography and how your team works the calls.
Compare
Windows across all three formats
Which delivery model fits
| Attribute | Web Leads | Inbound Calls | Live Transfers |
|---|---|---|---|
| Cost model | Per lead | Per qualified call | Per accepted transfer |
| Consumer intent | Requested information | Chose to call | Screened and on the line |
| Speed to contact | Minutes, if you call fast | Immediate | Immediate, already talking |
| Agent effort | Dialling and follow-up | Answer the phone | Take the handover |
| Best fit | CRM-driven teams with capacity to work records | Licensed desks that close on the first call | Small teams that need only qualified conversations |
Product knowledge
Related industry articles
Industry knowledge supporting Windows Live Transfers.
Understanding Windows Customer Intent
What drives a windows consumer to ask to be connected, the signals that separate real intent from research, and how to qualify it.
Read articleFAQ
Questions buyers ask
Search windows and general program questions.
Knowledge
Frequently asked
Yes. Screening captures the number of windows the homeowner plans to replace, and a minimum threshold can be set to match your project requirements.
Decision-maker availability is part of the standard screening, which supports in-home sales models that require all owners to be present.
Campaigns can be expanded to cover entry doors, patio doors and siding if you offer them, and screening can identify homeowners interested in multiple exterior products.
Most programs are scoped in a single call and live within five business days. The work in between is agreeing qualification criteria, confirming geography and testing delivery into your phone system or CRM.
Yes. Daily and hourly caps are set to your capacity and can be changed at any time. Programs can also be paused entirely without losing your campaign history.
Delivery runs only during the hours your team is available to answer, in your time zone, and follows your holiday schedule. Nothing is routed to a desk that is closed.
Every call is tracked to its source with duration and outcome recorded. Calls that fall below the agreed billable duration or fail qualification are reviewed, and there is a defined dispute window.
Yes. Web leads post in real time to your CRM, dialer or lead management platform, and calls can carry the same metadata so a record exists before your agent picks up.
No questions match . Try or .
Get started
Interested in Windows Live Transfers?
Tell us the states you cover, your qualification criteria and the volume you need. We will scope a windows live transfer program for your team.
Your inquiry is tagged Home Services → Windows → Live Transfers so the right specialist responds.
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