
Regional auto insurance agency scales inbound calls across three states
Challenge
An independent agency with licensed agents in three states needed a predictable flow of quote-ready drivers during business hours without paying for out-of-footprint traffic.
Approach
State-restricted call-only search campaigns, IVR qualification for coverage status, and schedule-based routing to the agency's sales line.
Outcome
A steady, capped daily volume of inbound calls from in-footprint drivers, with source-level reporting the agency used to expand into a fourth state.

