Water DamageLive Transfers

Overview

What Water Damage Live Transfers is

Water Damage Live Transfers are consumers qualified by our team and warm-transferred to your agents, generated by Altarious Global performance campaigns and delivered to your business in real time. Reach homeowners with active water damage from leaks, floods and appliance failures and connect them with mitigation companies ready to respond.

Live Transfers ensure that emergency crews are dispatched to jobs that fit. Our team confirms the property location is within the response area, verifies homeownership or management authority, captures the source and scope of the water damage and asks about insurance coverage before warm-transferring to the company's dispatcher. This screening removes out-of-area calls, minor incidents below the company's minimum and long-resolved events, while flagging insured losses that will likely include reconstruction. Dispatchers receive concise, actionable information and can commit to an arrival window on the call.

This product is suited to home services businesses with a team ready to answer during defined hours, a clear view of the consumer they want, and the capacity to convert a live conversation. The acquisition objective is simple: put your team in front of water damage consumers at the moment they are deciding.

Target consumer

Homeowners and property managers experiencing active or recent water intrusion, from single-room leaks to whole-floor flooding. The most valuable segments are insured homeowners with significant damage requiring extraction, drying and reconstruction, and multi-unit property owners where a single incident affects several units.

Consumer intent

Typical intent signals include: searching for water damage restoration or emergency water removal near me; burst pipe, water heater failure or appliance overflow in the home; sewer or drain backup affecting a basement or lower level; storm, heavy rain or flooding has entered the home.

How live transfers are generated

Consumers are acquired through performance campaigns targeting searches such as "water damage restoration near me" and "emergency water removal", plus social and comparison placements. Interested consumers speak with our qualification team before any transfer is attempted.

Qualification approach

Qualification is configured to your appetite. Standard water damage criteria include: property located within the company's emergency response area; homeowner, property manager or authorised decision maker; source and approximate extent of water damage described; water intrusion is active or occurred recently, not a long-resolved event; homeowners insurance status and whether a claim is expected; requesting immediate or same-day service.

Delivery process

Once qualified, the consumer is bridged directly to your designated number or queue with a warm introduction. Delivery runs only during your operating hours with daily caps, and you can pause or adjust criteria at any time.