Medicare Live Transfers

Overview

What Medicare Live Transfers is

Medicare Live Transfers are consumers qualified by our team and warm-transferred to your agents, generated by Altarious Global performance campaigns and delivered to your business in real time. Connect Medicare-eligible beneficiaries reviewing Advantage, Supplement and Part D options with licensed, compliant agents.

Live Transfers for Medicare add a screening layer that confirms eligibility before a licensed agent is engaged. Our team verifies Medicare Part A and B status, county of residence, current plan type and the enrollment period or qualifying event the beneficiary falls under, then warm-transfers only those who can actually enroll. Screening scripts avoid plan-specific claims and leave all benefit discussions to the licensed agent, which keeps the program aligned with CMS marketing guidelines while ensuring the agent spends time with beneficiaries who are ready to review options.

This product is suited to insurance businesses with a team ready to answer during defined hours, a clear view of the consumer they want, and the capacity to convert a live conversation. The acquisition objective is simple: put your team in front of medicare consumers at the moment they are deciding.

Target consumer

Adults turning 65 within the coming months, beneficiaries already enrolled in Original Medicare or an Advantage plan who are reviewing alternatives, and individuals under 65 who qualify through disability. Strong segments include retirees leaving employer group coverage, beneficiaries whose plan is changing its network or drug formulary, and dual-eligible individuals seeking plans with additional benefits.

Consumer intent

Typical intent signals include: searching for medicare advantage or medicare supplement plans; turning 65 within the next three to six months; annual enrollment period or open enrollment period is active; received an annual notice of change showing higher costs or a dropped provider.

How live transfers are generated

Consumers are acquired through performance campaigns targeting searches such as "Medicare Advantage plans" and "Medicare Supplement plans", plus social and comparison placements. Interested consumers speak with our qualification team before any transfer is attempted.

Qualification approach

Qualification is configured to your appetite. Standard medicare criteria include: medicare-eligible by age or confirmed disability status; enrolled in or eligible for medicare part a and part b; located in a county where the agent has plan availability and licensing; currently in a valid enrollment period or has a qualifying special enrollment event; expressed interest in reviewing plan options with a licensed agent; consent to be contacted captured and documented per tcpa and cms requirements.

Delivery process

Once qualified, the consumer is bridged directly to your designated number or queue with a warm introduction. Delivery runs only during your operating hours with daily caps, and you can pause or adjust criteria at any time.