How Live Transfers Can Support Solar Customer Acquisition
How solar live transfers fit into a customer acquisition strategy, what the delivery process looks like, and how to measure results.
Read articleSolar Live Transfers
Connect with high-intent consumers actively looking for solar solutions.
Overview
What Solar Live Transfers is
Solar Live Transfers are consumers qualified by our team and warm-transferred to your agents, generated by Altarious Global performance campaigns and delivered to your business in real time. Reach homeowners evaluating rooftop solar and battery storage and connect them with installers and dealers ready to schedule a consultation.
Live Transfers are especially valuable in solar because so many variables determine viability. Our team confirms homeownership, roof type and condition, shading, monthly utility bill, credit expectations and the utility territory before warm-transferring the homeowner to the installer's consultant. This pre-screen eliminates renters, homes with unsuitable roofs, bills below the economic threshold and consumers who cannot qualify for financing, so consultants spend their time with homeowners who can realistically move to a signed agreement. Transfers can also be routed by product interest, separating battery-focused inquiries from panel-only interest.
This product is suited to home services businesses with a team ready to answer during defined hours, a clear view of the consumer they want, and the capacity to convert a live conversation. The acquisition objective is simple: put your team in front of solar consumers at the moment they are deciding.
Target consumer
Owners of single-family homes with suitable roofs and meaningful monthly electricity bills, typically in states with strong sun exposure, high utility rates or favourable incentive programs. The most valuable segments are homeowners with high bills and good credit, households considering an electric vehicle or heat pump, and residents of outage-prone areas interested in battery backup.
Consumer intent
Typical intent signals include: searching for solar panel cost, solar companies near me or solar tax credit; electricity bill has increased noticeably in recent months; researching home battery backup after power outages; neighbours or friends recently installed solar.
How live transfers are generated
Consumers are acquired through performance campaigns targeting searches such as "solar panels for home cost" and "solar companies near me", plus social and comparison placements. Interested consumers speak with our qualification team before any transfer is attempted.
Qualification approach
Qualification is configured to your appetite. Standard solar criteria include: owns a single-family home in a state and utility territory the installer serves; roof is owned outright and in suitable condition, not a shared or hoa-restricted roof where prohibited; monthly electricity bill meets the installer's minimum threshold; credit profile expected to qualify for financing, or ability to purchase outright; roof has limited shading and adequate usable area; willing to schedule a consultation or site assessment.
Delivery process
Once qualified, the consumer is bridged directly to your designated number or queue with a warm introduction. Delivery runs only during your operating hours with daily caps, and you can pause or adjust criteria at any time.
Process
How it works
The path from campaign to delivered live transfers.
Traffic Acquisition
Performance campaigns generate solar consumers with active interest across search, social and comparison channels.
Consumer Interest
The consumer responds to a relevant offer and engages with our qualification team.
Qualification
Our team confirms the consumer meets your solar criteria and verifies key details where required.
Live Connection
With the consumer still on the line, our agent bridges the call to your designated destination.
Transfer to Client
Your agent takes over a warm, expecting consumer who has already confirmed interest and eligibility.
What a transfer sounds like
From first contact to your agent
Every solar transfer passes the same four stages before your team is connected.
RingingConsumer engagedQualifiedBridged to you
Waiting for the next qualified solar consumer…
Qualification
Set the filter for your desk
Toggle criteria to see how tightly Solar Live Transfers can be screened before delivery.
Build your qualification filter
Your filter
Send us every consumer in your licensed states.
1,850est. delivered / month
Benefits
Product benefits
Pre-qualified consumers
Every transfer has been screened against your solar criteria before your agent says hello.
Real-time opportunities
Transfers happen immediately after qualification, so intent never has time to cool.
Industry targeting
Scripts and criteria are written specifically for solar consumers and buyers.
Faster customer acquisition
Your team skips discovery and starts the conversation at the point of decision.
Agent efficiency
No dialling, no voicemail, no wrong numbers. Agent time goes to consumers who can convert.
Controlled volume
Daily caps, schedules and pause controls keep delivery aligned to your capacity.
Model it
What this volume would mean
Volume calculator
5200
5%60%
$200$5,000
Monthly customers194
Cost per acquisition$282
Monthly revenue$174,240
Modelled at $62 per billable transfer, 22 working days.
An illustrative model using your own inputs. Actual performance depends on vertical, geography and how your team works the calls.
Compare
Solar across all three formats
Which delivery model fits
| Attribute | Web Leads | Inbound Calls | Live Transfers |
|---|---|---|---|
| Cost model | Per lead | Per qualified call | Per accepted transfer |
| Consumer intent | Requested information | Chose to call | Screened and on the line |
| Speed to contact | Minutes, if you call fast | Immediate | Immediate, already talking |
| Agent effort | Dialling and follow-up | Answer the phone | Take the handover |
| Best fit | CRM-driven teams with capacity to work records | Licensed desks that close on the first call | Small teams that need only qualified conversations |
Product knowledge
Related industry articles
Industry knowledge supporting Solar Live Transfers.
Understanding Solar Customer Intent
What drives a solar consumer to ask to be connected, the signals that separate real intent from research, and how to qualify it.
Read articleFAQ
Questions buyers ask
Search solar and general program questions.
Knowledge
Frequently asked
Yes. Screening captures the homeowner's approximate monthly electricity bill and their expectation of credit qualification, with thresholds set to your financing partners' requirements.
Targeting can be set by state, county, ZIP code and utility territory so that transfers come from areas where your net metering and incentive assumptions apply.
Product interest is captured during screening, and battery-focused homeowners can be routed to consultants who specialise in storage or excluded if you only install panels.
Most programs are scoped in a single call and live within five business days. The work in between is agreeing qualification criteria, confirming geography and testing delivery into your phone system or CRM.
Yes. Daily and hourly caps are set to your capacity and can be changed at any time. Programs can also be paused entirely without losing your campaign history.
Delivery runs only during the hours your team is available to answer, in your time zone, and follows your holiday schedule. Nothing is routed to a desk that is closed.
Every call is tracked to its source with duration and outcome recorded. Calls that fall below the agreed billable duration or fail qualification are reviewed, and there is a defined dispute window.
Yes. Web leads post in real time to your CRM, dialer or lead management platform, and calls can carry the same metadata so a record exists before your agent picks up.
No questions match . Try or .
Get started
Interested in Solar Live Transfers?
Tell us the states you cover, your qualification criteria and the volume you need. We will scope a solar live transfer program for your team.
Your inquiry is tagged Home Services → Solar → Live Transfers so the right specialist responds.
Talk to the buyer desk
+1 (000) 000-0000Inbound calls & live transfers · US & CA coverage
Operating hours below hello@altariousglobal.com
Your time--:--Local time
Our desk--:--America/New_York
| Mon–Fri | 08:00 – 20:00 |
|---|---|
| Saturday | 09:00 – 15:00 |
| Sunday | Closed |